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ATTENTION: Shipping damage must be notated on the Bill of Lading (B.O.L). Sauna Max must be notified of any damage to your sauna within three (3) business days of signing the B.O.L. Failure to notify Sauna Max within the established time frame will result in the owner taking full responsibility for cost of ALL REPLACEMENT PARTS including shipping and handling fees. IF YOU HAVE ANY QUESTIONS REGARDING THE WARRANTY PLEASE GO TO THE CONTACT US LINK ON OUR WEBSITE AND YOUR QUESTIONS AND CONCERNS WILL BE ANSWERED IN 24-48 FROM WHEN YOUR REQUEST WAS SUBMITTED. THIS IS SAUNA MAX COMMITMENT TO YOU. YOU ALSO RECEIVE A LIFETIME WARRANTY ON WOOD. Sauna Max warrants its products to be free of defects in material and workmanship. Parts, which become defective within the warranty period, will be repaired except for damage due to negligence, abuse, misuse, misapplication, unauthorized modifications, improper installation, or normal wear and tear. Any parts claimed to be defective must be shipped freight prepaid, to Sauna Max and the repaired or replaced product will be returned to the sender freight collect. When sent to Sauna Max, the product must be accompanied by a receipt or other proof of purchase date, as well as the sender’s info: name, mailing address, telephone number and any other information relating to the sender’s claim. Circuit Board, Infrared Heaters, Control Panel
1 year manufacturer warranty
Premium Sound System
1 year manufacturer warranty
LCD/DVD Premium Sound System
1 year manufacturer warranty THIS UNIT IS MEANT FOR INDOOR USE ONLY. WARRANTY IS VOIDED INFRARED SAUNA IS PLACED IN AN OUTDOOR ENVIRONMENT.
EXTENDED WARRANTY IS AVAILABLE:
2 year $299.95
5 year $499.95
Lifetime $799.95 This warranty extends only to the original retail or wholesale purchaser of the sauna and terminated upon transfer of ownership. The sauna must be purchased and used within one year of the manufactured date. Freight charges to and from the customer are the responsibility of the customer. This includes freight charges for parts shipped to enable the services of the sauna.
This warranty is void if the sauna has been altered, misused, abused or exposed to water. Such instances shall include operation or maintenance of the sauna in deviation to the published instructions. The warranty extends only to the manufacturing defects and does not cover the damages resulting from mishandling of the product by the owner. Sauna Max Corp. shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall Sauna Max Corp. or any of its representatives be held liable for injury to any persons or damages to any properties. Specifications are subject to change without notice. |
